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IMPLEMENTATION & SUPPORT SERVICES

The purchase of Innovit’s iICE suite does not end at the purchase of software. Innovit has a fully operational implementation and support team that provide software implementation, project management and advice, software support and of course training and education.

Each member of Innovit’s consulting team come with extensive product knowledge and industry expertise. Our team can assure your organisation of delivering state of the art products and services, and further supporting these throughout the lifetime of use within your organisation.

Services Include:

  • Implementation Consulting.
  • Project Management and Advice.
  • Software Support and Upgrade Services.
  • Process Redefining and Documentation.
  • Change Management.
  • Solution Training.
  • Education on the EAN-UCC Standards


CONSULTING SERVICES

Technology in itself is not the answer to effecting change within your organisation. As part of the overall solution, Innovit provides a range of services that can assist companies to gain the most out of their existing data management systems and processes, or from the investment in new technology. Our consulting services provide companies that manage large amounts of products, and are faced with many of the common challenges in managing product information. Our consulting, implementation and support services when used in combination assist our clients and partners to quickly realise the benefits of our iICE technologies. Services Include:

  • Client Product Data Management Reviews.
  • Product Data Management Needs Assessment.
  • General Consulting Services.
  • Post iICE implementation Assistance.
  • Process Redefining and Documentation.
  • Change Management.
  • Solution Training.
  • Education on the GS1 System.

National Foods is Australia's largest dairy foods company with brands that include Yoplait, Divine Classic, Pura, Vitasoy, Fruche, Big M, YoGo, King Island, and Farmers Union. Like many suppliers operating within the consumer packaged goods industry, the challenge of complying with customer trading requirements increases every year.

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Blackwoods, part of the Wesfarmers Group has automated their manual catalogue processes by using iICE Product Data Manager solutions from Innovit. Hoping to more than halve the cost of the $15 million they have traditionally spent producing an edition of their catalogue, the solution is helping cleanse and centralise databases, synchronise product data electronically with suppliers and produce industry specific catalogues on demand.

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